Delete Your HomeLift Account & Data

This page explains how to delete your HomeLift account and the personal data associated with it, in line with Google Play's data-deletion requirements and India's Digital Personal Data Protection Act, 2023.

Option 1 — Delete in the app (fastest)

Open HomeLift.
Go to Settings.
Under Data & Privacy, tap Delete Account.
Confirm. Your account is deactivated and your personal data is scheduled for erasure.

Option 2 — Request by email

If you cannot access the app, email grievance@homelift.app from the phone number / email on your account (or include it), with the subject “Delete my account”. We verify your identity and process the request. We respond within the timelines required by law (no later than 90 days).

What happens when you delete:

Your profile is anonymised immediately (name, photo removed; phone freed).
Your access is revoked.
Your data is permanently erased within 7 days (homes you solely own and all their records — tasks, grocery, expenses, events, staff, children, medicines, attendance, device tokens, analytics).
Voice recordings are never stored, so there is nothing to delete there.

What is deleted vs retained

Data	On deletion
Profile (name, phone, photo)	Anonymised immediately; row removed on purge
Homes you solely own + all their records	Permanently erased within 7 days
Voice recordings	Never stored
Consent records / minimal audit logs	Retained without personal identifiers, only as required by law
Data in a home owned by someone else (where you were a member)	Your membership is removed; that home's owner controls its data

Export before you delete

You can download a copy of your data first: in the app, Settings → Data & Privacy → Download my data.

Contact

Grievance Officer, RUVIENT Technologies Private Limited — grievance@homelift.app. See our Privacy Policy for full details.